Just released: Forrester names Box a Leader in the Cloud EFSS Market Q4 2017

Box has been named a Leader in The  Forrester Wave™: Enterprise File Sync And Share Platforms - Cloud Solutions, Q4 2017! In this evaluation,  Box received the highest score  among the 11 vendors evaluated in the Strategy category, with a score of 5.0 out of 5.0.   Box also received a score of 5.0 out on 5.0 in the External Sharing, Repository Services, Metadata support, Lifecycle Management capabilities, MDM/EMM Support and DLP and Confidential Data protection and Flexible User Interfaces criteria.

In an earlier Wave report, Forrester stated “Longtime ECM vendors, however, have a risk inside their install bases: Complex, highly customized on-premises deployments result in customers being slow to upgrade and take advantage of new capabilities and deployment methodologies. This opens the door to new competitors, including emerging cloud-native content platforms, to tackle newer ECM use cases.”1

"Box invests in content services, extending its collaboration footprint. Box provides a cloud content platform that allows developers and architects to deliver content-rich apps and go beyond just file sharing apps." – The Forrester Wave™: Enterprise File Sync And Share Platforms – Cloud Solutions, Q4 2017*2

Gartner  is redefining content markets in transition and renaming these markets to Content Collaboration and Content Services Platforms. Forrester has also recognized that markets are changing. In an earlier Wave report, Forrester stated “The ECM market is in transition. Longtime leaders are investing in new platforms, technology modernization efforts, and cloud-first road maps to stay competitive against newer entrants [like Box].”1   Recently,  Box was  only one of two vendors named a  leader in  both  EFSS (Cloud Solutions²)  and ECM (Business Content Services¹) evaluations from Forrester.  

As customer  requirements shift to  prioritizing  usability,  external sharing, life cycle management,  security, and openness for their content management platforms,  Box  is the  the only vendor with a unified platform  for all your cloud content management needs.

Box has been heavily innovating to better serve more advanced use cases for customers with the easy and secure platform users love.  In addition to the capabilities that Forrester evaluated, Box has since  announced: 

  • Box Skills: A framework for applying state-of-the-art machine learning tools such as computer vision, video indexing and sentiment analysis to content stored securely in Box. With Skills, you can gather context about any type of content that previously required an extensive number of human work hours. By providing intelligent metadata that can trigger workflows, establish retention policies and apply classification, Box Skills can help accelerate your business.
  • Box Graph: A machine learning-powered relationship model under the surface of your Box experience. Box Graph continuously learns from everything you do in Box, such as the shared links you generate, the colleagues and customers you collaborate with and the Box Notes you create to take meeting notes. It also learns from activity on other business applications integrated with Box, like a file shared on Slack or an updated Office document. We leverage this insight to power predictive, personalized and contextualized experiences across Box.
  • Box Relay: A new kind of workflow tool that allows anyone to easily create custom workflows to get work done faster. Leveraging IBM's machine learning expertise and our focus on simple and intuitive user experiences, Box Relay orchestrates the entire business process, start to finish — all within Box.  This is generally available now.

Learn more by coming to see us at  upcoming Box events  in your area. For your own complimentary copy of the Forrester Wave report, please click here. 


1. The Forrester Wave™: Enterprise Content Management - Business Content Services Q2 2017, C. McKinnon April 2017

2.   The Forrester Wave™: Enterprise File Sync And Share Platforms - Cloud Solutions, 2017, C. McKinnon, December 2017