"Bring Your _______ Self to Work" is an important pillar of our Box culture. We're a pretty mixed bag of different backgrounds and values around here, so the blank is different for each Box employee. In this series, we'll interview one of our own to give you a look at our diverse family of Boxers around the world. Our Boxer this week is Phoebe Nygren, an Outbound Business Representative based in Austin, Texas.
Born and raised in Wisconsin, I ran away from the cows and cold as soon as possible, and into the desert to complete an International Business Degree at Arizona State University. After spending a year post-college living in Sydney, Australia and traveling across India, South America, and South East Asia, I moved to Austin, TX to dive into a career in tech. I joined Box in October 2016 as an Outbound Business Representative (OBR), and I support SLED and Enterprise Accounts across the north east.
How does what you do contribute to the success of Box?
Being an OBR means that I contribute to our overall pipe-line generation team by driving conversations and uncovering opportunities into net new accounts. Our team does this by researching industries, crafting specific messages to our prospects, and identifying current gaps in technology that Box may be able to fill. I also work in interviewing and on-boarding new OBRs, leading to higher quality hires and faster ramping for our new Boxers.
What has been your most exciting win at Box?
It wasn't my biggest win, but rather my first ever with a global real estate company leveraging Box's VDR capabilities. It taught me so much about the need to build out specific use cases across various LOBs, and also introduced me to the patience and persistent follow-up necessary to carry out ELAs or large-scale deployments.
What has been the high point of your career?
As my career in tech is fairly new, joining Box has been honestly been the high-point of my career. I worked at a small tech recruiting start-up (20 people) before joining Box which was a great opportunity to get my feet wet in the Austin tech ecosystem, but Box has been otherworldly. My tenure at Box began only 9 months ago, and in that time, I have been given the opportunity to grow professionally on a variety of levels. I feel really lucky to be able to show up every day surrounded by intelligent colleagues, an ecosystem of transparency and trust, as well as a very clear trajectory into a promotion path moving forward.
What do you love about Box as a product? Why do people buy it?
Box is an ecosystem of innovation. Innovation is such a famous buzzword as of late, but Box takes innovating business processes to an entirely new level. We continually layer on new products and features, and the ability to differentiate ourselves in a saturated market lies on a foundation of forward thinking accompanied by leveraging best in breed partners.
Not everything is sunshine and rainbows, what's been the most difficult challenge?
There are many challenges in being on the front lines of the sales org as we are tasked with starting initial conversations with net new customers who usually do not know they have a need for Box (yet). Initiating change in any organization is so difficult, and it is more difficult to suggest a tool like Box that actually shifts the paradigm of possibility with content for many of our customers.
Aaron is such a core part of this company, do you have a fun memory to share?
I work out of the ATX office so I haven't had the chance to run into him in person, but I listen to his interviews weekly and really enjoy listening to his sheer passion for Box and the cloud content industry he is carving out. His energy is contagious, his transparency as a CEO is pretty unparalleled, and his weekly schedule is a clear reminder of the hustle it takes to be such a strong leader!
Hear more from Boxers working in Sales on The Muse!