Box at Dreamforce 2024: Box AI, Agentforce, and Slack AI Assistant
Last week, Box showed up at Dreamforce in force as a Groundbreaker sponsor. Together with Salesforce and Slack, we showcased our joint AI advancements creating a seamless end-to-end content experience by leveraging Box as a connected, secure, and intelligent content management technology. For example, Box AI is one of the first to join Slack’s AI Assistant launch, introducing more ways to access Box AI without ever having to leave Slack. Salesforce announced Agentforce with Box as a premier partner during their keynote and we demonstrated how Box and Agentforce together can turn your secure unstructured data into structured value using the Box AI API.
“The world’s largest and most complex enterprises rely on Slack to bring their people, projects, data, knowledge and culture together in one conversational interface – and now with Box AI, companies can intelligently surface insights from their most critical business content, right in the flow of work,” said Denise Dresser, CEO of Slack.
In case you missed any of that at Dreamforce, here’s what’s new:
Agentforce and Box
Mark Benioff announced Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle tasks in service, sales, marketing, and commerce, driving unprecedented efficiency and customer satisfaction. If you were watching the keynote, you would have seen Box among the preferred partners in the Agentforce Partner Network at Dreamforce.
Box will provide connections into Salesforce Agent workflows by turning unstructured data, found within the content you’ve stored and managed securely in Box, into structured data that can be leveraged by Agents and employees.
We showcased this during our “Unlocking AI Power and Enhanced Security with Data Cloud” session by using our new AI metadata extraction capabilities via the “Ask” endpoint which can be found directly in the Einstein 1 Platform.
Box AI in Slack AI Assistant
Box was also featured at Dreamforce with Slack’s Agents & Assistants release. Allowing customers to embed Box AI as an AI assistant in Slack to work right alongside you as you close deals, solve customer problems, and drive projects to the finish line.
“Enterprises today recognize the potential of AI to unleash valuable insights that are trapped inside their content. Thousands of customers including Elf Cosmetics, Mast-Jägermeister SE, and Wasserman Media already leverage Box, Salesforce, and Slack together, making it easy to share and collaborate on documents across both platforms while maintaining a single, secure source of truth for content. With this expanded partnership, we are bringing that same level of interoperability and cross-platform ease of use to the world of AI. Now, whether you are working on customer presentations, legal contracts, a budget spreadsheet, or any other file, you can leverage Box AI to get insights and answers without ever leaving your Slack environment. It’s never been easier to apply secure, enterprise-grade AI to your work.” -said Aaron Levie, Co-Founder and CEO of Box.“
To unlock productivity, companies today need to be able to access their powerful workplace tools, AI agents, and applications in the context of where work is already happening. Slack’s conversational interface and extensible platform, with more than 2,600 third-party applications, allow employees to connect their most important business processes in the context of their existing work. Box’s Intelligent Content Cloud, powered by AI and integrated in Slack, gives customers the ability to engage with and search through their enterprise content in the flow of work and in the unique way their individual teams require.
“The Slack and Box partnership, which seamlessly integrates collaboration and content, is fundamental to enterprise needs in the age of AI. Customers want to build solutions that use AI to accelerate their business processes. Using Box AI to extract critical information from the millions of files in an organization and building collaborative workflows in Slack with those insights, improves the value and efficiency of business processes happening every day across industries like financial services, retail, media and entertainment, and more.” said Shivani Majewski, Managing Director – Salesforce Industries, at Slalom.
No matter the task or what team you’re on, using Box for Slack lets Box AI do the heavy lifting while you focus on doing your best work, read more about Box AI in Slack here or jump right in by turning it on today (available only for Enterprise Plus customers).
In-case you missed it
If you want to hear more about how Box is creating a modern and intelligent enterprise content management platform - you can sign up for Box Works right now while there are still spaces available at Pier 27 in San Francisco or join us online.