Box is excited to announce we have been recognized as a Customers’ Choice vendor for 2023 in the Content Services Platform category on Gartner Peer Insights™. This distinction recognizes vendors based on feedback and ratings from verified end users of our products. Overall, Box reviewers gave us a 4.3 out of 5, with 80% saying they would recommend our product based on 412 reviews submitted as of July 2023.
The Gartner Peer Insights Customers’ Choice recognizes vendors in this market based on reviews from verified end- user professionals. The Customers’ Choice distinction considers both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.
Everyone here at Box is particularly honored to receive this distinction because it comes from our customers — the people we’re here to serve.
Here are some comments from our customers that helped Box become a recipient of this distinction:
“We are using Box for file sharing with people outside the organization. Box.com is an exceptional cloud storage and file-sharing platform. Its user-friendly interface and seamless integration with various apps make a great choice individuals and businesses alike. The generous storage space ensures you can store all your important files securely in the cloud. I particularly appreciate Box.com's robust security features, such as encryption and access controls, that guarantee the safety of sensitive data. The collaboration tools enable effortless teamwork, allowing colleagues to edit and comment on documents in real-time.” - Manager, IT Security and Risk Management, Services (non-government)
"Best cloud collaboration tool. In my division and throughout my company, Box is used for every task involving safely storing business files in the cloud. Whether I want to access Box from a desktop, mobile device, Windows computer, or an iOS device, I always find it simple to use. In addition to file storage which is Box's major use for us." – Project Manager, Telecommunications
“Box has changed my workflow for the better! Love using Box! Makes my job easier. Secure, easy to teach others to use.” — Director of design, Media
To all of our customers who submitted reviews, thank you! Your feedback helps us create better products to fit your needs, and we look forward to earning the trust and confidence reflected in this distinction. If you have a Box story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.
Gartner, Voice of the Customer for Content Services Platforms, Peer Contributors, 28 June 2023
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