Reimagining legacy ECM with Box: Part III

In part one of this blog series, we identified three pain points that organizations often experience when using legacy enterprise content management (ECM) systems: 

• Outdated tech
• High cost and complexity
• Disjointed user experience

In part two, we provided a set of questions to ask when considering a modern content management solution — questions designed to help you avoid those pain points and better understand a product’s total cost of ownership, complexity, innovation potential, and user experience. We also provided an example of how a modern approach to common ECM use cases, like managing contracts, can benefit an organization.

In the final part of this blog series, we’ll take a closer look at transforming work with a modern ECM platform in the cloud. Whether you need to manage critical documents, collaborate with team members, automate processes, get electronic signatures, or publish assets online, adopting a modern content management platform like Box can eliminate the limitations of legacy ECM systems. It can also dramatically increase productivity, improve customer experiences, and position your organization to take full advantage of new technologies like AI.

Box has helped companies of all sizes modernize content management by moving from their legacy, on-prem solution to the Intelligent Content Cloud. With AI built in and not bolted on, Box helps you enhance all your content processes — from speeding up content consumption and immediately gathering insights, to supercharging content creation and iteration, to automating manual steps like file classification and generating metadata, all with industry-leading security, compliance, and information governance.

“Organizations of all sizes are replacing their legacy ECM systems to reduce costs, increase productivity, and better serve their customers. Of particular interest are cloud-based systems that offer robust capabilities such as collaboration, workflow, e-signatures, AI, and the ability to more easily replace or modernize their existing custom integrations built over the last 10 to 20 years." - Adam Storch, Chief Solutions Officer, Micro Strategies, Inc.

From its inception, the Intelligent Content Cloud has evolved alongside the ever-changing content landscape. Years of innovation have resulted in a modern approach to content management, one that continues to address your most critical business requirements while offering the ability to transform to a modern way of working and unlock the benefits that come with it.

Let’s see what reimagining legacy ECM with Box looks like. 

Ingest

This phase is all about getting content onto the platform, whether it’s created, migrated, or captured. To make ingestion easy, Box offers pre-built integrations with popular productivity apps like Microsoft 365 and Google Workspace to create content, plus leading capture solutions like Tungsten Automation, Image Access, ABBYY, and Hyperscience. Further, Box Shuttle helps simplify content migration projects, from gigabyte to petabyte or anywhere in between. Finally, Box also offers AI-powered metadata extraction to dramatically reduce the time and effort of adding metadata to your content, compared to manual metadata entry and traditional effort-intensive techniques like OCR.

Collaborate

When it comes to collaboration, Box makes it simple for individuals and teams, both within your organization and beyond, to exchange ideas and do their best work. From editing, reviewing, and securely sharing files to taking notes, making annotations, and assigning tasks, Box provides one place to do it all. Plus, multiple people can work together at once and see each other’s live comments and edits.

Manage

Wherever files are created, accessed, or edited, Box gives you one secure platform to manage your content. Box is natively integrated with business apps that your teams use most often, like Salesforce, SAP, Oracle NetSuite and ServiceNow, as well as customer apps built using low-code tools like Appian. And best of all, your content adheres to the same enterprise-grade security, privacy, and compliance policies that you set and manage as it seamlessly flows across every app, dashboard, and workflow.

Deliver

Once your assets are final, they can be stored and shared via a variety of channels including custom portals, curated asset libraries, and Box folders, or through 3rd party apps to provide a seamless digital experience. If you need to extend the reach of your content beyond our 1,500+ integrations, Box offers open APIs and developer tools for connecting every business interaction with a single, secure, intelligent platform for storing and managing your content. 

We also offer a robust partner ecosystem to solve advanced content management problems for our customers, from transforming legacy ECM systems into the cloud to building custom applications and industry-specific solutions.

“Box solves a number of our problems because it allows us to keep data in a single location while sharing it with all of our business partners, regardless of the operation or service they’re in.” -Robert Taylor, Vice President and CIO, Hendrick Automotive Group

Now let’s look at how a common ECM use case, managing contracts, can be reimagined with the Intelligent Content Cloud.

When a contract gets uploaded, Box AI can automatically extract important data like contracting party details, contract type, length, and value, and apply it as metadata. Metadata-powered dashboards make it significantly easier and faster for users to find and access the contracts that they need. When approvals are required, the contract can be automatically routed with Box Relay to the appropriate approver using AI-detected metadata, electronically signed with Box Sign, and made accessible to internal and external parties with Box Hubs so they can quickly access and query contracts and associated legal documents, as well as leverage Box AI to glean insights instantly. 

With Box, you can transform how your organization works with content by improving the user experience, reducing costs and complexity, and getting insight from your content. You’ll be able to modernize your workplace while eliminating current limitations and future uncertainty of your legacy ECM system. 

Organizations of all sizes are reimagining ECM with Box. To see how Box can help you, join us for BoxWorks on November 12, in San Francisco or virtually!