Leveraging Box AI to extract insights
Box helps your teams manage, analyze, and extract value from their unstructured content in new and innovative ways. With Box AI, every person in your company can boost productivity by doing less tactical work and focusing on more strategic initiatives.
3 barriers to efficient content analysis
With over 90%* of enterprise content stored as unstructured data, unlocking the full potential of content analysis gives companies a distinct edge. But there are barriers to efficiently analyzing and using all that valuable information. When it comes to maximizing the efficiency of content analysis, organizations most commonly face these three obstacles:
- Document length: Many industries, including life sciences, legal services, and financial services, manage documents that can be hundreds of pages long. For employees, reading and processing these documents is a critical part of business — but often a time-consuming task.
- Job function knowledge: Those new to a role have to understand the essential aspects of that role as well as what questions to ask in the first place. If they can’t find the information they need for their jobs, it slows down work.
- Gaps in situational knowledge: Decisions made by teams and companies are influenced by market news, research findings, and local events. But it can be challenging for every employee to stay updated with the latest information that impacts their work.
3 ways to use Box AI to extract insights
At Box, we understand the challenges of managing and using your content. That’s why we created Box AI – to help companies proactively address content barriers, improve efficiency of work processes, and empower workforces with valuable skills to get more done. Here are three ways Box AI can help your organization.
1. Analyze trends with Box AI
Box AI offers a powerful way to analyze content within documents, enabling businesses to gain valuable insights and make informed decisions. With Box AI, teams can uncover emerging trends, better understand customer sentiment, and detect patterns within documents.
With Box AI, you can more quickly analyze large documents while maintaining accuracy and reliability. Then, you can leverage your insights to stay ahead of the market and customer demands while making more informed, strategic choices.
A few examples:
- Sift through lease agreements for a multi-property leasing company to understand building-specific clauses without needing to read through every individual document
- Pull out key data points in large documents such as annual reports and industry reports to help consultants understand their clients’ businesses and industries
- Analyze customer call transcripts for a technology company to better understand patterns with customer challenges
2. Ask the right questions with Box AI
Asking the right questions is crucial for any business looking to extract meaningful insights from its content. With Box AI, you can ask targeted and specific questions about your documents.
Whether it’s understanding customer preferences, identifying potential risks, or uncovering hidden opportunities, Box AI helps you gain deeper understanding and make informed decisions. Asking targeted questions can dramatically streamline your decision-making process and drive better business outcomes.
Industry-specific use cases include:
- Identifying potential blockers or questions to help product managers prepare to pitch their product ideas
- Summarizing qualitative survey responses to help a retail company uncover average customer sentiment and identify potential areas of opportunity in the market
- Highlighting candidate feedback to help HR teams find areas of improvement in the recruitment process
3. Multi-doc querying with Box AI for Box Hubs
The power of extracting insights with Box AI isn’t limited to one document at a time. Box Hubs (currently in beta) allows you to curate content in a single portal, easily surfacing key content your teams need to do their best work together. With Box AI for Hubs, users can ask questions across specific subsets of curated and organized content.
This means you can now extract insights from multiple documents simultaneously, comparing data points, identifying correlations, and uncovering hidden connections that might not be obvious when analyzing individual documents. Box AI for Hubs gives you a more holistic view of your content and surfaces answers quickly.
Use Box AI for Hubs for:
- Uncovering competitor differentiation to help sales teams prepare for upcoming customer meetings
- Comparing health benefit plans housed in a Box Hub for new employees
- Reviewing project proposals to discover potential synergy opportunities for local government agencies
Box AI helps companies effortlessly extract valuable insights from unstructured content. It’s changing how enterprises manage content analysis by empowering businesses to efficiently extract valuable insights. With powerful tools for trend analysis, targeted questioning, and multi-doc querying, you can now make informed decisions based on data-driven insights.
Unlock the true potential of your content with Box AI today. Learn more at box.com/ai.
Source: IDC White Paper, sponsored by Box, “Untapped Value: What Every Executive Needs to Know About Unstructured Data,” Doc #US51128223, August 2023