Customizing your AI models for business success

Customizing your AI models for business success

AI’s greatest potential lies in its endless possibilities for customization. Enterprises that tailor instructions for AI agents can unlock the full power of AI — while driving innovation and efficiency.

Customizing instructions for AI agents allows enterprises to:

  • Enhance accuracy by generating more precise, relevant output
  • Increase efficiency with streamlined workflows that reduce manual effort and accelerate time to value
  • Mitigate biases that are inherent in AI models, ensuring fair and equitable outcomes
  • Adapt to evolving needs with easily reconfigurable instructions

Maximize efficiency as you customize AI agents by considering the following parameters:

Customizing your AI models for business success
Customizing your AI models for business success

Tailoring AI agents for different industries

Custom instructions allow AI agents to drive impacts across various types of organizations. Here are some examples:

Sales: Imagine a sales team is equipped with an AI agent designed to streamline the sales process. With custom instructions, your agent can:

  • Generate personalized sales pitches tailored to specific customer segments
  • Analyze customer data and contracts
  • Identify upselling and cross-selling opportunities
Customizing your AI models for business success

Legal: In the legal industry, teams often have to go through complicated contracts, compare clauses, identify gaps, and reference relevant legal precedents from the past. They also have to make sure that any content they generate, including contracts, adheres not only to industry and geographic-specific standards and best practices, but also reflects the tone of the firm — typically formal, precise, and legally sound. 

An AI agent can handle all of these constraints. With specific guidelines, an agent can review contracts to: 

  • Identify legal risks within document language
  • Conduct research, and generate concise summaries of complex documents
  • Draft legal contracts compliant with applicable laws and regulations 

In fact, regulated industries are in one of the best positions to take advantage of AI agents, since they have to adhere to very strict processes, often involving complex steps.

Customizing your AI models for business success

Life sciences: Clinicians, scientists, and researchers typically have to comb through medical data, manually identify patterns from different content (and often different content types, like research papers, scanned medical journals, and medical images). An AI agent with custom instructions, including constraints to adhere to HIPPA, GDPR, and other regulations, can accelerate a clinician’s productivity. The agent can: 

  • Analyze vast amounts of clinical trial data to identify patterns, predict adverse drug reactions, and identify potential drug interactions
  • Optimize clinical trial design and help reduce costs
  • Deliver key findings and potential implications
  • Maintain an objective tone that’s data-driven and scientifically rigorous

Public sector: The public sector can also benefit greatly from AI agents. Policy advisors in this industry are often tasked with drafting documents and have to account for the policy’s objectives, relevant laws, and regulatory guidelines. A custom AI agent can combine:

  • Specific guidelines around this policy
  • Constraints to adhere to a tone particular to a government agency (typically formal, objective, and government-appropriate)
  • Accessibility guidelines for government content

This agent can also help in processing requests more efficiently, analyzing large datasets to identify trends and inform policy decisions, as well as improving fraud detection and prevention. 

Financial services: Wealth advisors have to assess risk exposure and provide recommendations to clients. To do this, they comb through and interpret massive amounts of fluctuating financial data and information. A custom AI agent with specific instructions can:

  • Analyze market trends and identify investment opportunities
  • Detect anomalies in financial transactions, and flag potential fraud
  • Provide a detailed risk-assessment report in the formal tone of the financial firm
  • Maintain adherence to regulatory compliance standards, such as SOX and GDPR

The evolution of agentic AI

As AI continues to evolve, the ability to customize instructions will become increasingly important. It’s imperative enterprises preparing to take advantage of AI put extra thought and care into custom instructions which can truly make AI work for their specific use cases.

With our recent announcement of Box AI Studio,  organizations can build and customize AI agents in a user-friendly interface — and unlock the full potential of AI. By embracing customization, enterprises can drive innovation, improve efficiency, and gain a competitive edge in today's rapidly changing business landscape. 

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