Box’s State of AI in the Enterprise report
AI is rapidly transforming how businesses in all industries operate. New AI models emerge every day, running faster and more efficiently than before. AI agents are now part of the workforce, increasingly enabling more and more work to be automated. As a result, both customers and employees expect smarter, more seamless experiences. At the same time, maintaining governance over sensitive information is now even more critical.
At Box, we hear from our customers time and time again the new ways they are transforming their businesses to address the challenges of keeping up in an AI-first era. To better understand the current state of AI adoption, we surveyed over 1,300 global IT leaders — from SMBs to large enterprises — to see what is truly happening across the market. We packaged up our findings into Box’s State of AI in the Enterprise report.
The findings confirm that AI is rapidly transforming businesses across industries by driving faster, smarter automation and reshaping how work gets done. While many organizations are still adapting to basic AI tools,early adopters are already realizing significant productivity gains—saving time, cutting costs, improving customer satisfaction, and boosting revenue.
Box’s State of AI in the Enterprise report dives deep into the state of AI and the top five trends shaping the AI-first era of business. Key trends include:
- AI is taking over the enterprise, and early adopters are already supercharging productivity
- AI agents are a game-changer, and they’re rapidly joining the workplace
- AI is disrupting the competitive landscape
- Companies boost flexibility and ROI with multiple AI models and agents
- Data security and governance are key when evaluating AI platforms
You’ll find the data speaks for itself: Organizations that achieve high productivity and ROI are committed to integrating an AI-first business processes. These companies harness AI not just as a tool, but as a strategic asset — a competitive advantage — that drives innovation, streamlines operations, and enhances decision-making.
As the AI landscape continues to evolve, AI agents are at the forefront, undeniably shaping the future of business and technology. Businesses leveraging agentic AI can automate routine tasks, analyze vast amounts of data quickly, personalize customer experiences, and respond more effectively to market changes. Importantly, this isn’t limited to any one industry. Whether you’re in financial services, government, healthcare, media and entertainment, or others, AI’s impact is universal. The rapid pace of innovation means every organization needs to embrace an AI-first model. Early adopters will set new standards for efficiency and scale, riding the wave of exponential growth promised by the power of AI.