Box to integrate with IBM watsonx Orchestrate to power intelligent content workflows

Enterprises are rapidly adopting AI to streamline complex processes, enhance productivity, and make smarter decisions. However, despite the increase of AI tools, many organizations still face fragmented experiences—using multiple AI applications that often operate in silos. To unlock their full potential, businesses need a cohesive, integrated solution to enterprise AI that seamlessly connects workflows and content management across their applications.

Box is proud to be joining IBM as a launch partner for the IBM watsonx Orchestrate Agent Catalog, unveiled at IBM Think 2025. Box will integrate our Intelligent Content Management capabilities into IBM watsonx Orchestrate, users will be able to harness advanced content insights and actions directly within IBM’s unified AI workspace.

IBM’s Rob Thomas, Senior Vice President, Software and Chief Commercial Officer, captures the value of this integration:

“Organizations are seeking purpose-built AI solutions that empower their teams to make faster, data-driven decisions. Our partnership with Box enables businesses to seamlessly integrate AI into their core processes, helping to enhance productivity and transform operations.”

Unlocking Intelligent Content Management with Box and IBM watsonx Orchestrate

The integration of Box into IBM watsonx Orchestrate empowers enterprise users to effortlessly engage with their content through natural language interactions. Leveraging the robust Box AI platform, users will be able to perform content-centric tasks, such as searching, summarizing, and analyzing documents, without ever leaving the IBM watsonx Orchestrate environment. Key benefits include:

• Instant content insights: Easily ask Box to summarize lengthy documents, extract critical data, or answer content-specific queries instantly, boosting decision-making speed and accuracy.
  
• Automated workflow integration: Embed Box’s intelligent content capabilities directly within automated workflows orchestrated by IBM watsonx Orchestrate, reducing manual hand-offs and streamlining complex processes.
  
• Security and compliance: Maintain rigorous security, permissions, and compliance controls. Every interaction with Box content through IBM watsonx Orchestrate leverages the same enterprise-grade protections Box customers trust, ensuring sensitive information remains confidential and compliant.

Crucially, the Box agent utilizes the same sophisticated experiences already powering Box AI, offering consistency and security for enterprise users. This approach ensures content processing and analysis happen securely within Box’s trusted environment, providing peace of mind for enterprises that value data privacy and governance.

Real-world productivity powered by Box and IBM

Integrating Box into IBM watsonx Orchestrate transforms everyday business processes by embedding powerful content intelligence directly into critical workflows. Here are just a few examples of how enterprises will benefit:

• Accelerating sales proposals: Box instantly retrieves relevant collateral from content repositories, effortlessly generating precise, data-driven responses to client RFPs.
  
• Efficient HR onboarding: Automate onboarding documentation by seamlessly extracting data from employee records stored in Box, significantly streamlining the HR process.
  
• Enhanced IT support: Quickly resolve IT incidents by allowing Box to instantly search and summarize knowledge base documents, drastically reducing issue resolution times.

By orchestrating intelligent, content-driven workflows, enterprises can significantly enhance operational efficiency and enable their teams to focus more on strategic activities and less on routine tasks.

A partnership on enterprise AI: Box and IBM collaboration

Box and IBM are committed to reshaping the enterprise landscape through powerful AI. Our partnership goes beyond IBM watsonx Orchestrate, extending deeply into the infrastructure that powers Intelligent Content Management.

Earlier this year, we announced an expansion of our strategic collaboration to integrate IBM watsonx and the enterprise-grade Meta Llama and IBM Granite models into Box AI. This initiative enhances Box’s generative AI capabilities, providing customers with secure, tailored AI experiences specifically optimized for enterprise content environments.

This broader strategic collaboration underscores our shared commitment to deliver trusted, innovative AI solutions that empower organizations to accelerate digital transformation, enhance productivity, and make smarter, data-driven decisions. Together, Box and IBM are enabling enterprises to realize the full potential of AI-driven content management—securely, seamlessly, and at scale.