Box brings Intelligent Content Management to Federal markets with major Box Sign enhancements

In today’s fast-paced digital landscape, Federal agencies and government contractors need simple, secure, compliant, and cost-effective e-signature solutions to power critical workflows. From RFP responses to contract deliverables to recruiting and onboarding, e-signatures are critical to help improve worker and process efficiency – and ensuring these transactions are compliant, secure, and legally-binding is of critical importance.
To support our customers in meeting these needs, Box is excited to announce significant advancements with our e-signature solution, Box Sign – including:
- FedRAMP Moderate authorization (as well as achieving in-process status for FedRAMP High)
- DoD SRG Impact Level 4 (IL-4) authorization
- Full integration with CAC (Common Access Card) and PIV (Personal Identity Verification) smart card authentication
These advancements further solidify Box Sign as a trusted, secure e-signature solution for government agencies and regulated enterprises, as Box expands its capabilities to meet stringent federal security and compliance requirements.
Agencies can significantly reduce expenses associated with paper-based processes and expensive standalone offerings. This reduction in turnaround time not only saves money but also allows government employees to focus on more critical tasks rather than administrative duties. Additionally, using Box's secure e-signature solution enhances compliance with federal regulations while enabling real-time tracking visibility and minimizing risk. Box’s Intelligent Content Management platform reduces the need for multiple systems and resources, further consolidating costs.
FedRAMP Moderate authorized to handle U.S. Government data
Achieving FedRAMP Moderate means that Box Sign has met the rigorous security and compliance requirements necessary for handling controlled unclassified information (CUI) in cloud environments. This certification enables federal agencies and contractors to confidently adopt Box Sign for their e-signature needs while ensuring data security and compliance.
WIth FedRAMP Moderate authorization, federal agencies can utilize built-in e-signature capabilities from Box Sign to digitally transform essential business processes. For example, Federal agencies can streamline patient consent forms by electronically signing documents from anywhere, at any time, reducing processing time and improving service delivery. Similarly, the Environmental Protection Agency can expedite contract approvals with secure electronic signatures, enhancing efficiency in project management.
As Box Sign progresses towards FedRAMP High authorization, we look forward to assisting federal agencies in safeguarding their data and transforming their workflows while ensuring compliance within a FedRAMP High environment for all electronically signed documents.

Manage sensitive, controlled unclassified information with IL4 authorization
In addition to FedRAMP Moderate authorization, Box also meets Department of Defense SRG Impact Level 4 Authorization. Impact Level 4 (IL4) authorization indicates that Box Sign meets the Department of Defense (DoD) security standards for managing Controlled Unclassified Information (CUI) and important mission data. This level of authorization is crucial for organizations dealing with defense-related information, as it adds an extra layer of security to safeguard sensitive data.
With IL4 authorization, along with FedRAMP Moderate authorization, Box Sign is equipped to handle various use cases for federal government agencies. The Department of Veterans Affairs could utilize Box Sign to streamline the approval process for veterans' benefits applications. By allowing staff to securely sign and finalize documents electronically, the VA could speed up service delivery for veterans. Similarly, the Federal Aviation Administrationcould implement Box Sign to facilitate the signing of safety compliance documents and regulatory approvals among various stakeholders. This ensures that all necessary signatures are collected efficiently while maintaining strict security protocols. We are incredibly excited to help our government and defense customers reach new heights of digital transformation.
Support for CAC and PIV smart card signer authentication
Finally, in addition to FedRAMP authorization and IL4 certifications, Box Sign now supports Common Access Card (CAC) and Personal Identity Verification (PIV) card signer authentication. These smart card authentication methods are widely used by government employees, military personnel, and federal contractors to securely access systems and sign official documents. With Box Sign, U.S. Federal Government organizations can now enable and require signature request recipients to authenticate themselves using their CAC or PIV smart cards before gaining access to sign sensitive content within a Box Sign signature request. With this added capability, Box Sign ensures:
- Enhanced security: Leveraging existing government-issued credentials to verify identity.
- Compliance with federal regulations: Meeting the stringent security requirements of government agencies.
- Seamless workflow integration: Allowing federal users to sign documents without additional authentication configuration.

These new certifications and enhancements make Box Sign an ideal solution for federal agencies, government contractors, and regulated enterprises that require a secure, compliant, and user-friendly e-signature platform, all where their content lives in Box. Whether you’re handling government contracts, legal documents, or CUI reports, Box Sign supports secure, compliant, and legally binding electronic signatures.
“Achieving IL4 and FedRAMP authorization is a testament to our dedication to security and compliance,” said Brett Conrad, VP, Sales U.S. Public Sector at Box. “By adding native CAC/PIV authentication support, we are enabling our DoD, federal civilian and government contractor customers to confidently manage their digital signing processes in a cost-effective manner while adhering to rigorous standards. With these enhancements, Box delivers significant cost savings per envelope compared to other e-signature platforms in the market.”
These advanced features, combined with its new authentication capabilities, make Box Sign a leading solution for organizations seeking reliable and secure e-signature alternatives. As government agencies continue to navigate the complexities of modern work and digital transformation, Box remains committed to delivering innovative solutions that meet evolving security needs. For more information about how Box Sign can meet workflow requirements for U.S. Federal Government agencies, as well as CAC/PIV smart card authentication, check out the Box Sign for Federal Government solution brief or visit box.com/sign.