Beyond the evidence explosion: Scaling public safety tools for the digital age

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Justice and public safety organizations are no longer just managing documents. They’re managing digital evidence, investigative records, court filings, forensic extractions, and highly sensitive data governed by CJIS, CUI, and HIPAA requirements. This explosion of data, driven by body-worn cameras, drone footage, and mobile device forensic extractions, creates a new area of operational pain and significant risk.

Box has deep experience in serving law enforcement, courts, corrections, and public safety agencies across federal, state, and local government. To further this area of emphasis, Sabih Khan has joined Box to lead the strategy and vision for enabling these important agencies to consolidate their content.. With over 20 years of experience in the sector and a deep background in data analytics, Sabih brings a mission-first perspective to Box.

Box is committed to helping agencies move beyond legacy systems and adopt technology built specifically for the gravity of public safety work, ensuring they have the support of a partner that truly understands their operational requirements.

Key things to know:

  • Box has a specialized team to address the Justice & Public Safety (JPS) sector's complex digital data needs
  • We aim to dismantle "vendor moats" by providing a single, secure platform that integrates disparate data sources like body-worn camera footage and forensic extractions
  • Box is well-positioned to focus on industry-specific solutions and AI-driven workflows, prioritizing the automation of critical tasks such as transcription, redaction, and discovery preparation to meet the dynamic needs of JPS organizations.

Why justice & public safety? Why now?

Adding to the complexity of data management for JPS agencies, we’ve heard clearly from leaders that their frustration isn't just with the volume of data, but with vendor moats that trap that data in proprietary, closed systems. These walled gardens lead to skyrocketing costs and fragmented workflows that hinder collaboration between agencies and their judicial partners.

Box’s focus on JPS is a direct response to this challenge. As the leading Intelligent Content Management platform, Box serves as a single source of truth for content, allowing agencies to break free from vendor lock-in. By uniting multiple capabilities from disparate point solutions onto one secure platform, Box enables leaders to move from being “data rich but insight poor” to an ability to act on AI-driven intelligence.

Box enables leaders to move from being “data rich but insight poor” to an ability to act on AI-driven intelligence.

“As agencies face increasing compliance demands and an explosion of digital evidence from mobile device forensic extractions, drones, CCTV, and body-worn cameras, Justice and Public Safety has become the fastest-growing sub-vertical within Box’s Public Sector business,” explains Brett Conrad, VP Public Sector at Box. “Traditional commercial off the shelf solutions, built around PDFs and scanned documents, are struggling to keep pace. With Sabih’s deep experience and expertise in justice and public safety, we’re now packaging repeatable generative AI solutions that can deliver meaningful productivity gains to help agencies improve citizen services, solve cases faster, and better protect communities.”

Public Safety has become the fastest-growing sub-vertical within Box’s Public Sector business, as traditional commercial off the shelf solutions, built around PDFs and scanned documents, are struggling to keep pace.

Brett Conrad, VP Public Sector at Box

While thousands of government agencies already rely on Box to securely manage and collaborate on their most critical content, creating a dedicated JPS business unit allows Box to go deeper and faster with solutions purpose-built for this mission-critical sector.

The year ahead for Box JPS

In the year ahead, the Box JPS team will focus on dismantling the technical silos that slow down the wheels of justice. We’ll introduce industry solution bundles designed to standardize the intake and management of digital evidence, alongside deep partner integrations with the leading case management and digital evidence systems.

Our roadmap includes expanded AI-driven workflows tailored specifically for the JPS lifecycle, automating the tedious tasks of transcription, redaction, and discovery preparation. With the administrative burden of unstructured data removed from the equation, investigators and legal professionals can focus on what matters most: the facts of the case.

Join us

Our goal is to help justice and public safety agencies work faster, collaborate more securely, and better serve their communities through an open, integrated ecosystem, but this is just the beginning. If you’re a justice or public safety agency looking to modernize your evidence, records, or citizen services (or a partner interested in building solutions for this sector), reach out so we can shape the future of justice technology together.

To learn more about how Box supports the public sector by consolidating multiple business functions while putting content at the center of a more secure and AI-ready government, register for our State and Local Government Virtual Summit. Or download the Box Public Safety Data Sheet.