BoxWorks 2023: Unlock the value of your content

Every business has two types of data: structured and unstructured. But while the typical organization has a handle on its structured data — which can be organized in a database — most don’t take full advantage of their unstructured data. This includes all the files, videos, PDFs, raw imagery, spreadsheets, schedules, and other types of content every business produces every day.

According to IDC, 90% of an organization’s data is unstructured, yet 41% of companies say less than half of content gets reused¹

At this year’s BoxWorks, the untapped value of all that content was at the center of lively discussions, engaging presentations, and — the reason you’re probably reading this — product announcements.

In this year’s keynote, we heard about how AI advancements will transform how you work with your unstructured data and help you accelerate your business growth. Soon, it’ll be even easier to sort through content and gather insights for decision-making!  We also learned about new ways to curate and publish content to internal and external teams. We heard about upcoming platform enhancements that will incorporate AI and simplify tech stacks. And we heard about security updates (and new partnerships!) for our global customer base, which faces an explosion of new security threats — along with increasing regional and industry compliance and privacy regulations.

The future of work will be powered by AI

The amount of content organizations produce is growing rapidly. By the end of this year, organizations globally will have created 73,000 exabytes of unstructured data.1 That’s a lot of content. Now, with the rise of generative AI, organizations will be able to take advantage of this untapped resource more than ever before.

AI will drive a generational shift in how people work, and nowhere is AI more powerful than within enterprise content. Earlier this year, we announced Box AI, which will shine a light on all your unstructured data, illuminating your content so you can extract value from it. And, because that content is housed in Box — a single, secure content platform — you can leverage Box AI securely and apply it across your organization.

Box AI is where the best of breakthrough AI meets Box’s enterprise-grade standards for security, compliance, and privacy

Over time, you’ll see Box AI infused across many Box products and features. To start, we’re excited to share our first Box AI releases across previewing files and Box Notes. You can preview over 200 document types in Box and apply Box AI (via a chat-like feature) to PDFs, PPTs, DOCs, and more — summarizing longform information, pulling out key insights, and quickly crafting new content based on content you already have. Plus, with Box AI in Box Notes, users can generate content on command, refine it as needed, and securely save it automatically in Box.

Box AI will begin rolling out to Box Enterprise Plus plan users in beta later this fall.

Introducing Box Hubs

Teams typically spend a lot of time — and IT spends a lot of money — on tools to organize finalized content and distribute it to stakeholders. Not anymore. Meet Box Hubs: customizable portals that help you surface great content across and beyond your organization, quickly and securely.

With Box Hubs, we’ve simplified the way teams curate, organize, and distribute content. From employee resources portals, to knowledge bases, client sites, or anything in between, your people can easily consume updated, source-of-truth content from intuitive, secure portals and share information securely with external partners.

Create a Hub at the click of a button, and customize it with links to any content or folder within your Box account, all without needing to move or copy that content and risk versioning or compliance issues. Think of it as a playlist — but for your content.

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We mentioned that Box AI will be infused across our products, and Box Hubs is no exception. That’s right, we’re adding Box AI to Hubs, which will give you the ability to harness the power of your content like never before — directly from the search bar. Looking for a particular document? Our powerful engine will route your query to search. But if you want to dig in and understand complex concepts across the curated contents of a Hub, you can ask Box AI any question and receive AI-generated answers such as summaries, information analysis, and more, across multiple files within your Hub, right away.

Box Hubs will be available to all Box users on Enterprise plans and above, with intelligent Box AI-powered Hubs available to Box Enterprise Plus plans. To learn more, visit the Box Hubs website, check out the deep-dive on the Box blog, and look for the beta next year.

Platform enhancements to expand your content’s potential

We know that many organizations need to leverage our content capabilities in their custom applications and within other third-party tools. Box Platform makes this easy with APIs, SDKs, and developer tools that let you seamlessly use Box capabilities wherever you need them.

We’re making the Box Platform even better with all new APIs for AI, coming soon. Box AI will be available to developers, extending all the AI capabilities for your enterprise content, no matter how it's being used. ​Leverage Box AI APIs within your custom apps to both meet your business’ unique needs and extend the power of your enterprise content – all while maintaining content security and compliance requirements.

Metadata is a critical part of many content workflows – often helping with search, cataloging, and automating workflows. With the all-new Box AI API for metadata extraction, it will be easier than ever to automatically populate defined metadata templates. All you’ll need to do is confirm the suggestions before saving the results. This new API will leverage AI to match metadata fields to attributes within the file itself, simplifying the arduous task of logging and maintaining metadata.

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Check out the latest Box AI API developer documentation at our Box Developer Community site, so you can see how it works. This documentation may evolve and we will introduce additional developer resources for Box AI as general availability approaches.

Native document generation in Box

Organizations today are dealing with too many tools to manage their content workflows. One such standalone tool is for document generation, which has to be stitched together with the rest of the workflow. IT has little time to spend cobbling together these separate tools, which also lead to siloed data and higher business risks from inconsistent security and compliance. This also means more manual steps for end users, breaking the workflow and leading to unnecessary human errors and a fragmented user experience.. 

To address the above, we’re thrilled to unveil native document generation in the Content Cloud. Box Doc Gen is a brand-new capability enabling you to automatically generate custom documents on the fly natively in Box from multiple data sources. And the best part: it works seamlessly with the rest of your secure content workflow on Box. 

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Box makes document generation simple. Author your document templates with our Box Doc Gen add-in for Microsoft Word, map your data sources (for instance, customer info from Salesforce or inventory levels from your ERP system), and leave the rest to Box Doc Gen. Boom — out come professional-looking documents, formatted exactly as you desired. Zero exporting, no uploading, sans typos. You can mix and match data sources, and even use Box metadata.

Whether you’re looking to get customized documents signed, like NDAs and contracts, or automatically create client-specific reports that are securely stored and shared in the Content Cloud, Box Doc Gen will be a gamechanger. We’re taking an API-first approach so you can tackle your high-volume use cases first. Look for the Box Doc Gen API private beta next spring.

Security gets better and stronger at Box

80% of organizations told IDC one platform would have a positive impact on security¹

With the estimated cost of a data breach in 2023 totaling nearly $4.5M¹,protecting your growing volume of content is paramount. Having everything centralized in one place — the Content Cloud — is the first step to strong security. And then, you can take advantage of the latest and greatest security enhancements, like these major announcements shared at BoxWorks.

First off, we’re excited to announce our new partnership with CrowdStrike, a global security leader, that will help organizations of all sizes secure their data in the cloud and stop data-related breaches. Included in the partnership is a new integration where Box will leverage CrowdStrike Falcon Zero Trust device risk signals to reduce the risk of malware infiltration and data breaches by preventing unsecure or potentially compromised devices from accessing content in Box. This integration empowers joint customers to bring together powerful contextual insights from device posture and data access to evaluate risks in real-time, build granular policies and take remediation actions.  


Box Shield will ingest a risk score from CrowdStrike, determined from a number of variables including built-in OS security options, firmware availability, and CVE mitigations. Box Admins can use this risk score to automatically terminate user sessions and block login from devices determined to be high risk, protecting the organization from compromised devices. This new integration expands content protection across the entire cloud-to-endpoint-to application estate, bringing an extra layer of security without getting in the way of work.

The integration is expected to be available for Box and CrowdStrike customers at the end of the year.

Additionally, we continue to expand Box Shield ransomware protection capabilities in order to mitigate the ever-growing threat of malware.These enhancements include a self-serve content recovery tool to restore corrupted content, as well as AI-powered threat detection to identify anomalous file activities originating from Box Drive. Stay tuned for the content recovery beta, coming soon.

Plus – Box is offering admins even more control over how users access content, with the ability to automatically block users trying to access content from outside permitted regions. This will help prevent international bad actors with stolen credentials from accessing sensitive files.

Beyond these exciting BoxWorks announcements, take a look at our other recent security updates:

Rolling out new security measures to harden our most critical users, the admins, against attacks targeting them

Providing greatly enhanced visibility into users and content with Admin Insights

Refining the algorithms underlying our advanced threat detection, such as anomaly detection and Malware Deep Scan, improving accuracy and reducing false positives

Expanding our retention capabilities in Box Governance, granting the ability to create retention policies driven by Box Shield classification labels, so as to better manage your content throughout its lifecycle

More announcements — and awards!

In addition to these exciting product updates, BoxWorks brought some additional exciting announcements (and more than 30 sessions) for you to take a look at:

  • We announced the next iteration of the Box Impact Fund, a set of six digital transformation grants, totaling $150,000, that global nonprofits in child welfare, crisis response, and the environment can apply for by November 8, 2023
  • We shared a series of customer panels and interviews across industries, including organizations like Abercrombie & Fitch, Hightower Advisors, Los Angeles County Board of Supervisors, and many more
  • We dug deep into all of our Box products, new and old, with sessions covering Box Sign, Box Canvas, Box integrations with Salesforce and Slack, and much more
  • We hosted a series of live AMAs with our product experts — which you can also view on-demand
  • We launched the all-new Box Support site, providing you with new resources to get up to speed and best leverage all of the capabilities in the Content Cloud

And we were excited to announce our 2023 BoxWorks customer award finalists and winners! This is one of our favorite activities of the year, and winners are always very challenging to select. Thank you to all of our customers and nominees this year! Learn more about all of our amazing customers here.

Our awards included:

  • Cloud powerhouse – for organizations with impressive cloud strategies. Congrats to our winner, World Kinect Organization!
  • Data defender – for organizations with no-nonsense security strategies. Congrats to our winner, Warner Music Group!
  • Mover and shaker – for individuals at organizations who are driving monumental changes. Congrats to our winner, Major Bryan Allebone, from the United States Air Force, Air Command Division.
  • Powering good – for nonprofit organizations making significant impacts on their communities. Congrats to our winner, Give2Asia!

Congrats to these winners and all of our other nominees!

  • Bumble Bee Foods, Global Strategy Group, Farmers Insurance, Utah State University, Dominique Gowens from Hendrick Automotive, Kuba Stawicki from TriNet, Inc., Earthworm Foundation, and Benaroya Research Institute

Get more from your most valuable asset: Your content

Plus, there’s even more. In the last year, we’ve:

  • Launched Box Canvas, bringing rich, interactive visual collaboration and whiteboarding directly into the Content Cloud
  • Enriched Box Notes, our real-time collaborative editing tool that brings teams together, with user-friendly content creation, formatting, and organization capabilities
  • Enhanced Box Sign by adding advanced template capabilities and custom branding, along with improved extensibility via Sign APIs and an expanded Sign-integration ecosystem
  • Doubled down on Box Shield, which offers deep-learning-based malware detection and advanced data leak protection to keep your content protected
  • Launched Box Shuttle, our easy content migration tool, right from the Admin Console

The Content Cloud is a secure, intelligent platform for managing the entire content journey. With Box, you unlock the value of all of your unstructured data, secure that data, and maintain compliance, accelerate collaboration, and automate workflows.

To learn more about centralizing your content into Box, applying intelligence with AI, learning more about new products like Box Hubs, and ensuring the security of your data, watch the BoxWorks keynote in full.

*The Box product roadmap and features are subject to change. The development, release and timing of any Box products or features described in this blog are (a) at the sole discretion of Box and (b) subject to certain assumptions regarding available resources, product plans and other information available to Box as of the date of this post. The information in this post is not a commitment, promise or legal obligation to deliver any specific features, code or functionality. Customers should make any purchasing decisions based on Box product features and functionality that are currently available.

¹Source: IDC White Paper, sponsored by Box, “Untapped Value: What Every Executive Needs to Know About Unstructured Data,” Doc #US51128223, August 2023

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