Tag: support


New Partners, New Growth, and a New Services Program for Box

Wednesday, December 11th, 2013

Back in February, when we first announced the Box Partner Network, our goal was to extend our ability to bring enterprise content collaboration and sharing to every company —...

CS_Blog (1)2

Power Up Your Team with Box’s Customer Success Corner

Thursday, April 5th, 2012

As Box’s Vice President of Customer Success, my goal is simple: To make you and your team phenomenally successful with Box. Today, I’m proud to introduce our Customer Success...


Secure Sharing Tips from Box Support

Thursday, July 28th, 2011

Picture it: Your dear acquaintance Jane Doe has a birthday coming up and–congratulations!–you were nominated as party planner. You’ve picked the date, snagged a spot and – to...


New Features Make It Easy to Control Content and Permissions

Friday, July 15th, 2011

Our team recently made two powerful additions to Box that allow you to quickly reassign roles and transfer content from one user to another. This means that users in your account will...

Introducing the Box Community: We Want to Hear from You!

Wednesday, November 17th, 2010

As a member of Box’s customer support team, I spend most of my time communicating with our users. In addition to problem solving and answering questions, the support crew gets...

Meet the Box Team: Ron on Supporting Our Customers

Friday, July 31st, 2009

The Box.net team just keeps growing and growing. This week, I’d like you to meet Ron Gross, who recently joined our team as Box.net’s new Director of Support. He’s...