Commentary

Updates, and Some Time to Think

Wednesday, March 8th, 2006

Update #1: The past week has been beyond busy for us. We’re quickly fixing all the little quirks on the site, and soon everything should be as smooth and operational as it was...

Beating Google

Monday, March 6th, 2006

It seems that anyone I’ve talked to in the valley over the weekend has brought up the Google-endorsed reports of an upcoming “GDrive.” Here is my response to the following...

Surpassing Xdrive

Saturday, March 4th, 2006

When I began to study the online file storage industry, the main player I looked at was Xdrive. They were setting all of the standards in the business. At that point they had the sharpest...

Understanding Your Business

Friday, March 3rd, 2006

Dylan and I just got back from the Under the Radar consumer technology conference. An interesting variety of “web 2.0″ companies were present, including news sites, browsers,...

Exciting Things to Come

Tuesday, February 28th, 2006

Hello everyone! We are still working diligently on getting some lingering kinks worked out on the new site. It looks like the last frontier is our java drag and drop applet which has...

Box.net V2 Update

Sunday, February 26th, 2006

Well, the response to offering free online file storage was much more than we expected… and we haven’t even officially launched yet (that comes on march 1st). We are very...

We’re Up… with Some “Bugs

Friday, February 24th, 2006

Migration was a success. If you login to your account you will notice a few minor issues that we will have taken care of by the weekend (or so). Firstly, you will notice that there...

6AM and counting

Friday, February 24th, 2006

Hello! We’re still working really hard to get the site up and running smooth on the new platform. Just a couple more hours. Thanks a bunch for your patience; we hope you are as...

Treating every customer like your first (customer)

Thursday, February 23rd, 2006

I figured I would take some time to chat a little about our customer support mantra here at box.net. As a consumer, I can easily say that customer support is one of the most important...