Thursday, January 20th, 2011

Introducing an All New Box: Simplicity Remade


I’ll confess that I actually look forward to coming to work at Box every day. This company puts a tremendous amount of energy behind keeping the product fresh and innovative, and we’re all invigorated by the constantly changing (and often challenging) needs, habits and expectations of our users.

One of the things we’re most passionate about is maintaining Box’s simplicity even as we continue to add new content sharing and collaboration features. So we decided to rebuild our interface from the ground up, and today we’re excited to announce an all new version of Box. The new Box is the culmination of six months of development and design, and in addition to improving your Box experience now, it will allow us to bring new features to you faster than ever before.

So what’s new in this version?

Designed around content: Integrated content viewing is one of our most important features, and the new Box provides a significantly richer content experience with 30% more screen real estate devoted to viewing files. The new design also helps you find related content faster, displaying a list of relevent files next to the document you’re previewing.
Folder-based discussions: Our file commenting feature is the most popular communication tool on Box, and the new Discussions tab enhances that communication by allowing you to engage in conversations in the context of a project folder instead of just individual files.
Real-time updates: Our powerful content updates feed now appears in real-time. No matter what part of Box you’re on, a discrete message appears on the bottom-right corner of the page to tell you when your colleagues uploads/downloads, comments on, edits, or deletes a document. The updates are ranked and collated to surface the most important information to you, when you need it.
Frequently-used controls: We’ve reorganized the most popular controls for quicker, easier access. Folder and File options now appear in a consistent location. Top navigation was simplified so less-used options are placed in the new My Account menu. Information and options in the sidebar are organized into accordian-style UI and automatically opened to display the ones you need, depending on where you are in the folder hierarchy.
Simplified admin console: We also updated the layout of Box’s various Enterprise pages to improve readibility and organization. Custom branding is also simplified so that there are fewer options to configure.
Scalable UI framework: The new Box is redesigned inside out so we can roll out new features easily and more quickly, bringing you the latest innovations to you as they happen. We reduced the amount of UI code by a factor of 100! The new tab and accordian design that easily expands and collapses options allow us to add richer tools without compromising the clean and open interface our users love.

And we’re not done! Over the coming months we’ll be introducing more updates that take advantage of the new UI framework to make your experience on Box even more awesome. And we really want to know what you think every step of the way. If you have any feedback on this new Box, drop us a line, or post your thoughts on the Box Community.

So how do you get the new Box? Starting tomorrow, we will gradually roll out this new version as a Beta to our users. Users will have a period over 30-45 days to try out the new service, send us feedback, be sure the new version is working for them, and then we will make this the primary version of Box. To try out the new Box:

Look for a “Preview the new Box” link when you log in.
Once in the new Box, you have the option to switch back to the current version by going to ‘My Account’ > ‘Switch back to old version’.
We will keep both the current and the new version running until end of February to allow our users time to adjust and provide feedback.

Post by David Lee, Director of Product Management

  • Morgan

    The best file sharing site on the internet has just gotten better. Impossible? I can’t wait to see it.

  • Darrin

    I’m super excited about this release. Can’t wait to start using it

  • Fabrice Talbot

    Congratulations! The new application header looks great. Can’t wait to start using it :-)

  • Ariel Segall

    Box became a standard in my company on how files should be stored and shared.

    Centric collaboration around the document has been the most important attribute, however I have to confess that as intuitive as it is, we need to explain over and over the concept each time we invite a new external collaborator to participate. I hope Box could include some basic concept videos on how to use comments each time a new collaborator joins the folder.

    Congratulations and Thank You for all these great improvements.

    And yes ……. I would like to be among the first group to experiment your new interface

  • William from Lagos

    I look forward to leveraging these new features of the all new to meet my online sharing and collaboration needs

  • rockpand

    it is so nice! i can not wait

  • bcdalai

    Please add the total times a file is downloaded (download counter) on a shared file download page.


  • Joel

    “Box Sync” for everyone would be great as well… can you make that possible?

    • Mark Saldana

      We’re working on it! The plan is to roll it out to all accounts in the future, so sit tight. We promise not to take too long. ;)

      Community Manager

  • Dmitriy

    I love Box. I trust Box.
    Awesome and very, very useful service.
    I have an incredibly peaceful feeling, every time remembering that my sensitive files stored safely here.

    Thank you for the great work!

  • Joshua Keen

    Please include me in the BETA for the new box. I just upgraded to a 3 user seat with 500gb of storage and I want to start training my small team (as we transition from Sugar Sync storage) and would love to do our review on the new system.

    • Mark Saldana

      Hi Joshua,

      Check your email for a surprise. ;)

      Community Manager

  • Adam Pettit

    This update is encouraging. What is the status of Mac sync? We have been waiting for months…

    • Mark Saldana

      Hey Adam,

      Check out my response to Martin for all of the details on Mac Sync. Thanks for being patient, and sorry for taking so long!

      Community Manager

  • Jheney L Puia

    Wow !!!! it is great, can’t think of it.

  • Utku

    Good news, thank you.

    Can you add a “copy” button for download links? Click the button to copy the link rather than >>>

    >>> 1st – Click on the link (to select it)
    >>> 2nd – Right click
    >>> 3rd – Click “Copy” option

    A “Copy” button would make more simple. Simplicity, you know. :)

  • Arie

    Thank you. I’m very glad……… with Boxnet.

  • D K Arora is simply superb!!
    Enables me to share useful information with my students without any boundaries!!!
    No restrictions re domains at all!!

    • Mark Saldana

      Thanks for the compliment!

      Community Manager

  • Enrique Rodríguez me ayuda mucho para trabajar con mi estudiantes y mi grupo de investigación en educación. GRacias.

    • Mark Saldana

      Enrique, de nada! Gracias por el comentario. :)


  • J. Acosta

    best way to keep your documents in a safe location, and can be used anywhere!!

  • Stark

    LOVE, makes things so much easier!

  • Leonard Kim

    Will it have the cascading style of folder-subfolder-subsubfolder menu UI so we can expand the menu to preview what files are located where without having to go into each folder to see the subfolders/files?

    • Mark Saldana

      Hi Leonard,

      I don’t believe that feature is built in, but it sounds like a great idea. Feel free to submit it to our ideas forum here:
      Our developer team will take a look at it.


      Community Manager

  • Jason

    I really dig, but I’m a Mac user and am ready to have Mac sync. Any progress on this front?

  • Nick Pulido

    @Adam Pettit
    I second the disappointment in the lack of Mac Sync, it’s been promised for so long.

    • Mark Saldana

      Hi Nick,

      Take a look at my response to Martin for all of the details on the status of Mac Sync. Thanks for being patient and hanging in there!

      Community Manager

  • anali

    Anywhere anytime with any gadget on hand can easily access my files away from home. Have yet to try again my spreadsheet files.

  • Mario Zelaya

    Why are you guys so awesome?
    I love it!


  • Ps. Naturalista es estupendo para el trabajo académico. Muchas gracias.

  • Josh

    when will it be out.

    • Mark Saldana

      Hi Josh,

      We’ll be rolling out #NewBox to all of our users over the next 30 days. If you see the activation link in your account, click it! Let us know if you have any other questions.

      Community Manager

  • owen

    This is why I love Boxie. Well done guys and gals. But I will still cuss anybody that sends me word documents!

  • David Caron

    I’m very excited about these new features! I can’t wait to utilize them everyday.

  • Martin Fuggle

    The missing piece is the Mac Desktop Sync. It’s been a long time coming and is required to make the product more useful on the Mac…

    • Mark Saldana

      Hi Martin,

      See our community forum for an in-depth answer on the status of Mac Sync :

      Short Answer: It’s coming soon. We’re sorry it’s taken so long – we want to make sure it’s awesome when our users get their hands on it.

      Community Manager

  • Scott

    Box. One syllable instead of three! Beat that two syllable competitor.

    • Mark Saldana

      We agree :)


  • Robert Peruzzi

    Please include an option to disable discussions within a shared folder.
    I manage several LinkedIn groups where members make extensive use of the discussions feature. I needed to share an amount of text which exceeded LinkedIn’s limit. Mousing through their menus, help, and finally a users forum pointed me to I opened an account, opened a folder, placed the text there. Back in LinkedIn I invited the group.
    Unfortunately, some members continued the discussion within LinkedIn and others on Some aggravation resulted. Stating a policy “Please confine your comments to within the LinkedIn evironment” on the page is the best solution I could come up with, but people being human, it didn’t work. More aggravation.
    So for the new release, please include the option to disable discussions within a shared folder. (But allow in others, if possible.)

    • Mark Saldana

      Hey Robert,

      Feel free to submit that idea directly to our community forum:
      Our product team will look at it and let you know if it’s something they can implement.

      Thank you for the feedback!

      Community Manager

  • Cynthia Le Monds

    I love using It has allowed us to keep our files and manage things so much more efficiently. And it’s cost effective.

    I really wish there were a sync application for subfolders instead of just root folders.
    Also, it would be great to add other features such as a message board on the box sign in page or at the top of the box page and/or a dash board feature to share quick updates and news to the users of the box account.


    • Mark Saldana

      Great ideas Cynthia!

      Feel free to submit them to our forum here:
      Our product team monitors the forum quite closely for new ideas.

      Glad you enjoy Box!

      Community Manager

  • han

    Is it possible, when you will have the paid version from, that one can pay with PayPal. Not everyone have a credit card

    gr Han

    • Mark Saldana

      Hey Han,

      Unfortunately, we don’t accept PayPal anymore for Box accounts. Sorry about that! :(

      Community Manager

  • Luis Alberto Guerrero

    BRAVO! Box is the champion!

  • Trish

    Looking forward to trying out #NewBox. Very happy with and looking forward to utilizing its many storage and sharing features. Thanks.

  • Jennifer

    Clicked on the Preview link and really enjoyed the new UI and UX. Then I logged out. When I logged back in the following day, my account reverted to the previous version and there’s no Preview link available now. How do I get back to the new Box? Thanks!

    • Mark Saldana

      Hey Jennifer,

      Go ahead and shoot me an email at mark[at] and I’ll help you out with that. :)


  • johnson opigo

    I just can’t wait! What is taking you guys so long? :) Seriously, you guys are the best out there. You are going to blow the competition out of the water. We are waiting…

  • Fradique Santos

    Estou a gostar da vossa plataforma para trabalho da minha loja Online


    Fradique santos

  • bcdalai

    Please add a download counter in the shared file page. So that a user can see that the no. of times a a file is downloaded.


    What I like about the new box is “Nearly” real time update notifications. I must say, it cant get simpler to upload and download something at net. Thanks very much for this great service.

  • Insan

    Actually i just found Box two days ago. And i really impress with this performance and ‘simplicity’.. yup that was the keywords.. One things for sure, thanks a lot for keeping it free, coz it means a lot for us in 3rd world country (hehehe)

  • Ibbi


    Great with the new update, just such a shame that it still isn’t possible to upload files in the order you want them to appear in :( This is the key for the business I’m in (music placement).


  • Len

    All the improvements are welcome and, quite frankly, brilliant. I’ve used a couple of document/cloud solutions and this is still the best. It’s all very well finding one with more storage, or more features but it has GOT to be easy to use so it can be easily accessible by all members of the team – not just those that are technically “that way inclined” – keep up the excellent work.

    Just one thing though, could you dedicate some development effort on the mobile side of the service?

    An alignment of the iPhone/Android and Blackberry apps (I don’t even think there is a Blackberry app!) would be good. If you’ve got a large team of people, all using different mobile hardware/OS and some can do something’s that others can’t is causing pain.

    It would be good if could “collaborate” with other software houses, like those providing the Office apps to provide better integration – currently Google Docs appears to have this area “sewn up”.

  • Yasser Khan

    Well this is awesome!

    I’m a brand new user, having registered not more than 3 days ago, and I’m impressed by the cool features provides. These new upcoming features have totally blown me away!

    Awesomeness, in a box!


  • Christine McLeod

    will this new BOX be the paid version or free version (or both?

    • Mark Saldana

      Christine, this update is for all of our users, both free and paid.


  • Arby

    Hello! I’m sure the nex Box is cool. I would only know by using it however. In fact, I have hardly used the old Box. (I’m using the free service, which I appreciate having.) But I’ve always liked it and appreciate that the service is something worth having, should I find myself in need of it and able to avail myself of it.

    I’m not clear on whether I should sign up again for the new Box. Am I supposed to? Thanks.

    • Mark Saldana

      Hey Arby,

      No need to “sign up” for the new versin of Box. Everyone will be switched over soon.


      -Community Manager

  • Arby

    Umm, I see the link now. It says something like ‘switch to new box’. Sorry. For newbies here, There’s even a link on the new box that says something like ‘switch back to old box’. It can’t be simpler. And, obviously, my question has been answered.

    Box is good.

  • Ganda

    Hi eine toooooooole arbeit

  • Jorge Iván Ballesteros Toro

    Box es una herramienta buenísima. Facilita la comunicación con los colaboradores permitiendo un flujo e interacción con los archivos alojados. Empleo box como plataforma con mis estudiantes Universitarios y ha permito una comunicación eficiente y efectiva.


    Jorge Iván

  • stephanie

    One of the things I use the Box for is to keep in contact with a school in a remote village in Kenya. Every so often they upload photos (yep, they have cameras and a computer *and* the internet). But they use the box to upload these photos. I know we can use other sites to share photos, see slideshows, but in the future it might be cool for the Box to figure out how we can see all those uploaded files without having to separately open each and every pic to see it. :)

  • Alistair

    It would be nice to be able to designate a download folder other than the default set in your browser.

    And it would be nice to be able to download just those files that are not already present in your designated folder.

    Basically, I miss some of the features you get using FTP and a good FTP client.

    Other than that, it has some very cool features.

  • Tom Martin

    The one thing missing that would be helpful to me, is an option where I would know who downloads a file. My need for that is the only reason I would live this service.

    • Mark Saldana

      Hi Tom,

      Unfortunately, we have no way of knowing who downloads a file from your account unless you invite them to a folder as a collaborator. If you make a file public with a shared link, there’s no way for us to determine the identity of someone who downloads it.

      Community Manager

  • Caroline

    I agree with Ibbi, I would also like the option to have the files in the order I decide. I would also like to see an easier way for changing the file names, some kind of short cut (like “share”, “comment” are now). Preferably you would also be able to skip directly to the next one if you’d like to change any further files by clicking Next (as it is in iTunes for example). I basically need to change all the music file names I upload (so they don’t look like “01 Love.mp3″…) but I’m sure there are other businesses where you would also like to change the file name on the files you upload from your own computer into a network.

    Btw, I just switched from PC to Mac and I was surprised how much harder it was to upload files on a Mac! Are you working on a drag and drop feature for Mac too? I’m really looking forward to that…

    • Mark Saldana

      Hi Caroline,

      Drag and drop should work if you’re using an HTML5-enabled browser (like Chrome). Thanks for your other suggestions, we’ll definitely think about them as we implement more features on Box. Feel free to visit our forum at to submit these (and any other) ideas – our product managers visit it all the time to see what our users want. :)

      Community Manager

  • Ismail


    I like the new look of, it is a huge step forwards. But I would like to see that supports more video file types on the preview. Another demand is the possibility of payments via Paypal.


  • Richard

    I have logged in but can only see my folders, I can’t see anything that allows me to update/edit my content?
    Just my folders, and a logout option?

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